Responsible Gaming
Gambling Should Be Entertainment
At etro.net.au, we believe gambling should only ever be viewed as entertainment, not as a way to earn money or solve financial problems. Star Casino and all gambling activities carry inherent risks, and losses are always a possibility.
Please gamble responsibly and within your means. Set limits you can afford to lose, and never chase your losses.
Age Verification
In Australia, you must be at least 18 years of age to gamble at Star Casino or access gambling services. We are committed to preventing underage gambling and comply with all applicable Australian gambling regulations.
If you are under 18, please do not access gambling services. If you become aware of underage gambling, please report it to the relevant authorities.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. Please review the following checklist and seek help if you recognize any of these signs in yourself or someone you know:
- Constantly thinking about gambling or past gambling experiences
- Needing to gamble with increasing amounts of money to achieve the same excitement
- Repeatedly trying to cut back or stop gambling without success
- Becoming restless or irritable when attempting to reduce gambling
- Gambling to escape problems, relieve stress, anxiety, or depression
- Chasing losses by gambling more to recover money lost
- Lying to family, friends, or therapists about gambling activities
- Hiding gambling behavior or concealing the extent of gambling
- Jeopardizing relationships, education, or career opportunities due to gambling
- Borrowing money or engaging in illegal activities to fund gambling
- Feeling a sense of hopelessness or desperation related to gambling debts
If you recognize any of these signs, professional help is available.
Self-Help Tools & Safer Gambling
Many gambling operators offer tools to help you stay in control. Consider using:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period
- Loss Limits: Set a maximum amount you are willing to lose
- Time Limits: Set reminders or automatic session timeouts to control how long you gamble
- Reality Checks: Enable periodic notifications during gambling sessions to remind you of elapsed time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling services
Always gamble with money you can afford to lose, and never use gambling as a financial solution.
Support & Help Organizations
If you are struggling with problem gambling, professional support is available. Please reach out to one of the following organizations:
Australia
- Gambling Help Online – Free, confidential counselling and support for problem gamblers
www.gamblinghelponline.org.au
Phone: 1800 858 858 - Gambler's Help – Victorian gambling counselling service
Phone: 1800 858 858
United Kingdom
- GamCare – Free, confidential support and counselling
www.gamcare.org.uk - GamStop – National self-exclusion scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council
www.responsiblegambling.org
United States
- National Council on Problem Gambling
www.ncpgambling.org
Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Center for Health Education
Gambling addiction helpline available in German
Need Help?
If you or someone you know is struggling with problem gambling, please seek help immediately. There is no shame in reaching out for support. Professional counsellors and support services are available 24/7 to help you regain control.
Your wellbeing is important. Contact one of the support organizations listed above, or speak with a healthcare professional about gambling-related concerns.
Last updated: 2026